A Comparative Legal Study of Consumer Credit Payment Defaults: Insights from Islamic and Positive Law

Authors

  • Adelia Pratiwi Universitas Islam Negeri Raden Intan Lampung
  • Muhammad Zaki
  • khoiruddin khoiruddin

DOI:

https://doi.org/10.64268/jilhs.v1i1.24

Keywords:

Consumer Credit, Comparative Study, Islamic Law, Legal Remedies, Payment Default, Positive Law

Abstract

Background: In today's globalized society, the demand for electronic goods has significantly increased. However, not all consumers can afford to purchase these goods outright, leading many to rely on credit-based purchasing systems offered by companies such as PT. Columbus in Bandar Lampung.

Aims: This study investigates the legal remedies available for handling consumer defaults in credit payments, analyzed from both Islamic and positive law perspectives. The primary aim is to explore the settlement mechanisms adopted by PT. Columbus and assess their alignment with Islamic jurisprudence and Indonesian civil law.

Methods: Employing a qualitative descriptive method, data collected through field research involving observations, interviews, and documentation.

Results: The findings reveal that PT. Columbus addresses consumer payment delays through two approaches: litigation via court proceedings and non-litigation methods such as preventive collection efforts, rescheduling, reconditioning, restructuring, and providing payment relaxations. Additional measures include imposing penalties and repossessing goods when necessary. From the Islamic law perspective, the imposition of fines is permissible only when the consumer is financially capable but intentionally defaults, and the collected penalties must be allocated for social purposes. Repossession is permitted only if accompanied by the return of the original payment. Under positive law, these measures are acceptable if conducted in accordance with relevant provisions of the Indonesian Civil Code (KUHPerdata) and Criminal Code (KUHP).

Conclusion: Overall, while PT. Columbus's legal remedies largely align with both Islamic and positive legal frameworks, certain practices require adjustments to fully uphold the principles of fairness and social justice promoted by Islamic teachings.

Author Biographies

Muhammad Zaki

Abstract

Background

In today’s globalized economy, consumer credit systems have become a key means for individuals to access essential goods, particularly electronic products. However, the rise of credit-based purchases has introduced challenges in managing payment defaults. These challenges are further complicated by the dual legal framework in Indonesia, which includes both Islamic law and positive law. This study focuses on PT. Columbus in Bandar Lampung, which offers credit-based purchasing systems and deals with issues surrounding consumer payment defaults.

Aims

The main aim of this study is to examine the legal remedies available for managing consumer defaults in credit payments, comparing the practices under Islamic law and positive law. Specifically, the study seeks to evaluate how PT. Columbus resolves consumer defaults and the alignment of its practices with these two legal frameworks.

Methods

This research adopts a qualitative descriptive approach, using field-based data collection methods, including structured observations, semi-structured interviews, and document analysis. Participants include PT. Columbus’s administrative staff, legal officers, debt collectors, and consumers who have defaulted on credit payments. The collected data were analyzed using thematic analysis to explore the application of both Islamic and positive law in the settlement of consumer credit defaults.

Results

The study identifies three primary strategies employed by PT. Columbus to manage credit payment defaults: non-litigation measures (reminder calls, rescheduling), litigation (court proceedings, asset repossession), and penalty imposition (financial penalties). While these strategies align with Indonesian civil law, concerns arise regarding their full compliance with Islamic law, particularly regarding the allocation of penalties and the fairness of asset repossession practices.

Conclusions

  1. Columbus demonstrates significant efforts to address consumer defaults in a manner that aligns with Indonesian positive law. However, there are areas for improvement, particularly in the ethical application of penalties. The study highlights the need for PT. Columbus to refine its practices to better align with Islamic legal principles, especially regarding the redistribution of fines and the handling of asset repossession. The study contributes to the broader discourse on harmonizing Islamic and statutory legal systems in consumer credit management.

 

khoiruddin khoiruddin

Abstract

Background

In today’s globalized economy, consumer credit systems have become a key means for individuals to access essential goods, particularly electronic products. However, the rise of credit-based purchases has introduced challenges in managing payment defaults. These challenges are further complicated by the dual legal framework in Indonesia, which includes both Islamic law and positive law. This study focuses on PT. Columbus in Bandar Lampung, which offers credit-based purchasing systems and deals with issues surrounding consumer payment defaults.

Aims

The main aim of this study is to examine the legal remedies available for managing consumer defaults in credit payments, comparing the practices under Islamic law and positive law. Specifically, the study seeks to evaluate how PT. Columbus resolves consumer defaults and the alignment of its practices with these two legal frameworks.

Methods

This research adopts a qualitative descriptive approach, using field-based data collection methods, including structured observations, semi-structured interviews, and document analysis. Participants include PT. Columbus’s administrative staff, legal officers, debt collectors, and consumers who have defaulted on credit payments. The collected data were analyzed using thematic analysis to explore the application of both Islamic and positive law in the settlement of consumer credit defaults.

Results

The study identifies three primary strategies employed by PT. Columbus to manage credit payment defaults: non-litigation measures (reminder calls, rescheduling), litigation (court proceedings, asset repossession), and penalty imposition (financial penalties). While these strategies align with Indonesian civil law, concerns arise regarding their full compliance with Islamic law, particularly regarding the allocation of penalties and the fairness of asset repossession practices.

Conclusions

  1. Columbus demonstrates significant efforts to address consumer defaults in a manner that aligns with Indonesian positive law. However, there are areas for improvement, particularly in the ethical application of penalties. The study highlights the need for PT. Columbus to refine its practices to better align with Islamic legal principles, especially regarding the redistribution of fines and the handling of asset repossession. The study contributes to the broader discourse on harmonizing Islamic and statutory legal systems in consumer credit management.

 

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Published

2025-04-29

How to Cite

Pratiwi, A., Zaki, M., & khoiruddin, khoiruddin. (2025). A Comparative Legal Study of Consumer Credit Payment Defaults: Insights from Islamic and Positive Law . Journal of Islamic Law and Humanitarian Studies, 1(1), 35–41. https://doi.org/10.64268/jilhs.v1i1.24